Hey babe!

 At LAB we want to ensure that your experience is relaxing and luxurious, but with that being said, please be aware of our policies prior to booking.

 CANCELLATION POLICY- 

We get it, life happens… but if you need to cancel or reschedule, we require a 48 hour notice. Any appointments cancelled without the 48 hour notice will be charged 50% of the scheduled service and NO-SHOWS are charged 100% of the scheduled service. We require a CREDIT CARD OR DEBIT CARD (NO prepaid cards/gift cards) on file to ensure we are able to adhere to our cancellation policy. This information is kept secure and will only be used when there is a late cancel or no-show.

 We are closed Sunday-Monday, so if you have an appointment on a Tuesday and need to cancel/reschedule it, the preffered method of communication is either through email or the provided link via text message. 

LATE POLICY- 

 We have a 15 minute grace period, after 15 minutes, we cannot guarentee that all of the selected services can be preformed. 

COVID POLICY- 

Any guests that are fully vaccinated, masks are optional. If not yet fully vaccinated, masks are still requried and should be properly worn before entering the salon. If having symptoms we kindly ask that you reschedule your appointment within the cancellation window. 

CHILDREN POLICY-

We strive to create a relaxing and luxury experience/environment for our clients, so we ask that you do not bring your children with you to your appointments. Unless they have an appointment with one of our stylists, they are not permitted in the salon. 

Cancellation policy:

Life gets busy and we understand things happen. However, to make sure we are accommodating all our clients and making the most of our time we ask for a credit card to hold and book all of our services. Should you need to cancel or reschedule your appointment with us, we require 48-hour notice. Cancellations with less than 48-hour notice will result in a charge equal to 50% of their scheduled services. No Shows will result in a charge equal to 100% of their scheduled services.